| Nr |
Title
|
Description | |
|---|---|---|---|
1
|
|
Downloads Remedy Cares | |
|
2
|
|
Case Handling | |
|
3
|
|
SITS Tools | Aid for the SITS flows |
|
4
|
|
CARES HomePage | Cares Home |
|
5
|
|
CARES Personnel | CARES members and workgroup info |
|
6
|
|
Open AR - HU | Cares Report Open ARs Hungary |
|
7
|
|
Cares Data change | Data Validation Ticket |
|
8
|
|
CARES Data Map | Explore CARES Master Data |
|
9
|
|
FR CQ Search | FR Fault report ClearQuest Clear Quest search, append ALU FR number in the URL |
|
10
|
|
Definity divertion tool | Nürnberg Phone Routing COTM Outage manager schedule |
|
11
|
|
Product Support Portal | Overall Knowledge Base PSP |
|
12
|
|
Parts Form RMA | RMA requests |
|
13
|
|
TSCc-FAD-ISAM_PON-BE Schedule | Schedule for Belgium Support Team |
|
14
|
|
KCS - Knowledge Base | Searchable KB where you can post articles as well |
|
15
|
|
CARES Search | Web Search in Cares (Warehouse) |
cecis